We do accept returns that meet the following conditions:
The item must have been purchased through our own Wusthof.ca online store
The item must be unused and in the original retail packaging
The return or exchange request must be made within 7 days of receipt of shipment.
You have 7 days from receipt of shipment to start your return.
To begin your return, enter your order number and shipping postal code in the form above to start the return process. Choose the item(s) you would like to return and the reason for return.
Yes! You will receive a prepaid USPS shipping label to print and use for your return.
Returns are confirmed within 7 days of receiving the package at our warehouse. Once your return is accepted, the reimbursement, exchange, or credit will be issued within 7 days of our services accepting your return.